If your KYC upload is failing at Fansbet, you are not alone. Many players run into document verification issues, but understanding the exact requirements and common pitfalls can save you hours of frustration. For the most accurate and up-to-date information, you can always check the official guide at https://fansbet.uk.com/.
Understanding Fansbet KYC Requirements
Fansbet requires all players to complete Know Your Customer (KYC) verification before processing any withdrawals. The process is standard across the industry, but the specific document types, acceptable formats, and time frames are important to know. Below is a quick reference table of what you need and how long it typically takes.
| Document Type | Accepted Formats | Typical Verification Time |
|---|---|---|
| Passport (valid) | JPEG, PNG, PDF | 24 hours |
| Driving Licence (front & back) | JPEG, PNG, PDF | 24 hours |
| National ID Card | JPEG, PNG, PDF | 24 hours |
| Utility Bill (dated within 3 months) | JPEG, PNG, PDF | 48 hours |
| Bank Statement (dated within 3 months) | JPEG, PNG, PDF | 72 hours |
Common Reasons Why KYC Upload Fails
Most upload failures are caused by easily avoidable mistakes. Here are the most frequent issues and how to fix them:
- Blurred or low‑resolution images – ensure good lighting and a steady hand or scanner.
- File size exceeds the 5 MB limit – compress or crop the image before uploading.
- Unsupported file format – stick to JPEG, PNG, or PDF; avoid HEIC or TIFF.
- Name mismatch between your account and the document – your registered name must match exactly.
- Expired documents – only currently valid documents are accepted.
- Address on proof of address does not match your registration address – update your profile first if needed.
Step-by-Step Guide to a Successful Upload
- Log in to your Fansbet account and go to the ‘Account’ or ‘Verification’ section.
- Select the document type you want to upload (e.g., passport, driving licence).
- Take a clear photo or scan the document. Avoid shadows and make sure all four corners are visible.
- Check that the file is under 5 MB and saved as JPEG, PNG, or PDF.
- Upload the file and wait for the confirmation message. Do not refresh the page during upload.
- After submission, note the reference number. You can track the status in your account dashboard.
What to Do When Your KYC Upload Keeps Failing
If you have followed the steps above and your upload still fails, try these advanced troubleshooting steps:
First, clear your browser cache and cookies, or switch to a different browser or device. Second, ensure your document is in colour and not a black‑and‑white copy. Third, try uploading a different accepted document type – for example, if your passport failed, use your driving licence. If the issue persists, contact customer support via live chat or email and provide a screenshot of the error message.
Fansbet Promotions After KYC Approval
Once your KYC is approved, you unlock the full range of offers. The welcome Fansbet bonus gives a 100% match up to £200 with a wagering requirement of 35x on slots (average RTP 96.5%). There is also a rare Fansbet no deposit offer available for new players – use the code WELCOME30 to receive a small bonus without depositing. Additionally, the latest Fansbet promo code FREESPINS20 gives you 20 Fansbet free spins on Starburst. Payment methods such as Visa, Skrill, Neteller, and PayPal are supported, with withdrawals typically processed within 1–3 business days. Weekly withdrawal limits start at £5,000, and higher limits are available for VIP members. At Fansbet casino, you will also find reload bonuses and cashback offers after completing verification.